"US" or any of "OUR" subsidiaries or affiliates (collectively "Real Ludo" "we" or "us"," Wild Kart Infotech") value your privacy. This Privacy Statement describes how we collect, process, utilize, disclose, and safeguard information about you.
The Privacy Policy applies to both "online" (e.g., web and mobile services, including any websites operated by us) and "offline" (e.g., data collection via mailings, telephone, or in person) activities owned, operated, provided, or made available by us. Our "online" and "offline" actions in respect to Real Ludo's social games and related services, which include mobile applications and Real Ludo branded websites, are referred to collectively as the "Services." This Privacy Policy also applies to your use of interactive features or downloads that we own or control, are available through the Services, or interact with the Services and post or incorporate this Privacy Policy.
The Terms of Service incorporate and apply to this Privacy Policy. BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, WHICH MAY BE MODIFIED AT ANY TIME WITHOUT NOTICE. Please examine this policy on a regular basis to ensure you are informed of any changes. You expressly consent to our use and dissemination of your personal information in accordance with this Privacy Policy by simply using the Website. Please do not use or access our Website or utilize our Services if you do not agree to our Privacy Policy.
If you have any queries regarding our Privacy Statement, please contact us at the email address listed on our website and/or Mobile Application.
Unless otherwise specified in this Privacy Policy, the terms capitalized in this Privacy Policy shall have the following meanings:
We may request specific Protected Information from you. We may collect this information through the Services in a variety of ways and places, including as online account registration forms, contact us forms, or when you otherwise engage with us. You create a user profile when you sign up to utilize the Services. When you identify yourself on the Real Ludo website, you may do so via a social network account, in which case Real Ludo may obtain extra information about your profile. We will ask you to give only Protected Information that is required to be collected by us for a lawful reason related to our Services.
We may utilize a variety of technologies that automatically (or passively) gather some information whenever you visit or interact with the Services ("Usage Information"), in addition to any Protected Information or other information that you choose to give to us. This Usage Information may comprise, among other things, the browser you are using, your geo-location, IP address, country, the URL that referred you to our Services, all of the sections of our Services that you visit, and the time of day. We may collect aggregate information about the Service's use for internal reports and recommendations, such as information about users accessing the Real Ludo site, using our Services, using SNS Apps on other sites, or using Mobile Apps, such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed, and the order of those pages.
Furthermore, we gather the Device Identifier for your Device. A Device Identifier is a number that is automatically assigned to your Device when you use it to access the Services, and it is used by our systems to identify your Device. Furthermore, when you invite new members to your network or send messages using the Service, we collect and store the information connected with those messages, including email addresses and content, on secure servers. Your carrier's usual fees and rates, including SMS/text message fees, will continue to apply, and you accept responsibility for all charges.
A cookie may be used to collect use information. If you do not want information collected via cookies, your browser will allow you to deny or accept the use of cookies. Cookies can be disabled or restricted by changing the settings in your web browser or on your device. If you disable cookies or flash cookies on your Device, some aspects of the Services may not function properly or may be unable to customize information delivery to you. The Company has no control over third-party cookie use (or the resulting information), and third-party cookie use is not covered by our Privacy Policy.
We may provide you with the option of submitting additional information about yourself (such as gender, age, occupation, hobbies, interests, zip code, and so on), or we may be able to collect that information from social networking systems where you have used our Services, which would also be covered by this Privacy Policy. Furthermore, when you use an SNS App on your social network page or on someone else's page, we may record information about that SNS App's use and collect other information visible on your social network page in accordance with the relevant terms of use associated with that page. Because the majority of our Services are delivered by SNS Apps, it is your exclusive duty to read and accept their Terms of Service and Privacy Policy before proceeding.
We may supplement the information we gather about you through our website or Services with third-party records from time to time. Furthermore, the majority of the content given through our Services is provided by another content provider. Other content providers may store "cookies" on your browser or collect information about you in other ways, such as by requesting you to contribute information through the site itself.
Our Services are mostly delivered via the Mobile Application. We may collect and use technical data and related information, such as technical information about your device, system and application software, and peripherals, that is collected on a regular basis to facilitate the provision of software updates, product support, and other services to you (if any) related to such Mobile Applications.
In addition to the Device Information, when you use any of our Mobile Applications, the Mobile Application may automatically collect and retain any or all of the following information from your mobile device ("Mobile Device Information"), including without limitation:
Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the Mobile Application in a given time period, how much time you spend using the Mobile Application, how frequently you use the Mobile Application, actions you take in the Mobile Application, and how you engage with the Mobile Application.
We use your information to tailor the services and content provided through the Mobile Application.
Our major purpose in collecting your information is to improve your experience while using the Services. We use your information to closely monitor which features of the Services are most frequently used, to notify you of new product releases and service notifications, and to solicit your feedback and input on which features we should focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features, and/or resources.
We will send you a greeting email to verify your username and password based on the Protected Information you offer us when registering for an account.
We utilize the information gathered from our Mobile Application to provide you the appropriate app version based on your device kind, for debugging, and in rare situations, for marketing purposes.
We use your Internet Protocol (IP) address to assist diagnose computer server problems and to administer our website(s). Your IP address is used to help identify you but contains no personally identifiable information.
We will only send you service-related announcements on rare occasions when it is essential. For example, if our Services are briefly unavailable due to maintenance, we may send you an email. If you do not want to receive them, you can deactivate your account.
We may use the information you provide to us to prevent, detect, and investigate violations of this Privacy Policy or any applicable terms of service or conditions of use for the Mobile Application, as well as to investigate fraud, chargebacks, and other issues.
We also use your Protected Information or Usage Information, as well as some technical information about your computer and your use of the Service (including your IP address), to run, manage, and maintain the Service, enhance it, and develop new services. We may share information about you with its partners and other content providers in order to provide the Service, resolve service problems and correct errors in the Service, communicate with you about the Service, provide you with advertising and promotional information related to the Service, and improve your experience on the Service.
Furthermore, we may use the Protected Information or Usage Information that we collect about you to: (1) provide you with information or services or process transactions that you have requested or agreed to receive, such as sending you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us or third parties; or (2) to enable you to participate in a variety of Services features, such as online or mobile entry sweepstakes.
We may use the information we receive from you to target advertisements to you. This entails leveraging information gathered from an individual's web or mobile browsing habits, such as pages visited or queries performed. This data is subsequently utilized to determine which advertising should be shown to a certain individual on websites other than our website(s). The data gathered is only connected to an anonymous cookie ID (alphanumeric number); it does not include any information that may be used to identify a specific person, such as their name, address, or credit card number.
We may send push notifications to your mobile device with your permission to deliver updates and pertinent messages. Local notifications may also be sent to your mobile device. You can manage notifications via the Mobile App's "Settings" tab or on your device.
Other than as described in this Privacy Policy or at the time you provide your information, we do not sell, distribute, rent, or trade the information we have acquired about you. The following are examples of scenarios in which information may be shared:
You may be given the option of receiving information and/or marketing offers directly from third parties. If you opt to share your Protected Information, your Protected Information will be disclosed to such third parties, and all information you disclose will be subject to such third parties' Privacy Policies and procedures. We are not responsible for the privacy policies and practices of such third parties; thus, before opting to receive such information from them, you should evaluate their privacy policies and practices. If you later decide that you no longer wish to hear from a third party, you must contact that third party directly.
We use third-party companies and individuals to facilitate our Services, provide or perform certain aspects of the Services on our behalf - such as other content providers to provide the Services, other third parties to host the Services, design and/or operate the Services' features, track the Services' analytics, process payments, engage in anti-fraud and security measures, provide customer support, enable us to send you special offers, perform technical services (e.g., web hosting), and perform other services (e.g., web hosting). These third parties will only have access to user information, including Protected Information, if they are delivering services for you or us. Each of these third parties is expected to maintain the same degree of data security as we do and are not permitted to divulge or use Protected Information for any other reason.
The content provider may place and access their own cookies, web beacons, and embedded scripts on your Device, as well as collect or access information about you, including non-personally identifiable information. Our website's assistance section is hosted by a third-party hosting company. Our Privacy Policy governs information collected by such third parties on this section of our website.
Certain features of the Services may be provided to you in collaboration with third parties, such as sponsors and charities ("Co-Branded Services"), and may require you to give Protected Information to them. The third party shall be identified by such Co-Branded Services. If you want to register for products and/or services through the Co-Branded Services, you agree to share your information with both us and the third party. Furthermore, if you use a username and password obtained through our Services to sign in to a Co-Branded Service, your Protected Information may be revealed to the listed third parties for that Co-Branded Service and will be subject to their posted privacy policies.
We may provide Promotions via the Services that require registration. By taking part in a Promotion, you agree to the official rules that govern that Promotion, which may include particular requirements of you, such as authorizing the Promotion's sponsor to use your name, voice, and/or likeness in advertising or marketing related to the Promotion. If you choose to enter a Promotion, you agree that your Protected Information may be disclosed to third parties or the public in connection with its administration, including winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners list.
To enforce and comply with the law, we work with government and law enforcement personnel, as well as private parties. As a result, we may access, use, preserve, transfer, and disclose your information (including Protected Information, IP address, Device Information, or geo-location data) to Government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, Governmental requests, or legal process; (ii) to protect and/or defend the Terms and Conditions for online and mobile Services or other agreements; or (iii) to protect
Protected Information may be collected and shared with third parties if you specifically and knowingly upload, share, or transmit content from the Mobile Application to an email recipient, online community, website, or to the public, such as uploaded photos, posted reviews or comments, or information about you or your ride that you choose to share with others through features that may be provided on our Services. This uploaded, shared, or transmitted content will also be subject to the Privacy Policies of the email, online community website, social media, or other platform to which the content was posted, shared, or transmitted.
For internal purposes, we may share your information, including your Protected Information and Usage Information, with our parent, subsidiaries, and affiliates. We also reserve the right to disclose and transfer all such information in the following circumstances: (i) to a subsequent owner, co-owner, or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets, or other corporate change, including during any due diligence process.
We do not intentionally collect or solicit personal information from children under the age of 13, nor do we knowingly allow such children to register. If you are under the age of 13, please do not attempt to register for any of our Services or provide us any personal information about yourself, such as your name, address, phone number, or email address. No one under the age of 13 may provide personal information to or on behalf of Real Ludo. If we discover that we have obtained personal information from a child under the age of 13, we will destroy that information as soon as feasible. If you suspect that we have information from or about a child under the age of 13, please contact us at therealludo.live@gmail.com.
We urge that minors above the age of 13 obtain permission from their parents before sending us any information about themselves.
You may choose to give us another person's email address so that they can be invited to join our Services or so that we can help you communicate with other people through the Service (for example, when you upload an address book). You may also provide us with the contact information of another individual for the purpose of providing information via SNS Apps or Mobile Apps. This information is used to contact and, if necessary, remind that person that he or she has been invited to join our Services or has received content via an SNS App or Mobile App.
The Services may include third-party content, and such third parties may collect website usage information and your Device Identifier when web pages from any online or mobile Services are sent to your browser. Furthermore, while using the Services, you may be routed to other sites or applications managed and controlled by third parties over whom we have no control. We are not liable for the privacy practices of any of these third parties. For example, if you click on a banner advertisement, you may be sent away from one of our websites and to another. These other websites may send you their own cookies, gather data or solicit Protected Information independently, and may or may not have their own declared privacy policies. We encourage you to take note of when you leave our Services and to read the privacy policies of all third-party web sites or applications before disclosing any Protected Information to third parties.
We utilize third-party advertising providers to deliver ads on our site as well as on other sites, mobile apps, and social media apps. To target advertising inside our site, Real Ludo, Mobile Apps, or SNS Apps, our system and third-party advertising technology use information derived from Activity Information, our cookies, your visits to our site, the Services that you see, and the SNS Apps and Mobile Apps that you use. Furthermore, our advertisers may utilize third-party advertising technologies to target advertisements on our and other sites. A unique third-party cookie or cookies may be put on your Device as a result of ads being delivered to you. Third-party advertising providers may also give us with pixel tags (sometimes known as "clear gifs" or "beacons") to assist us in managing and optimizing our online advertising. Beacons allow us to recognize a browser's cookie when it visits the site where the beacon is hosted, as well as discover which banner ads send users to a specific site.
Social media elements, such as the Facebook Like button, and widgets, such as a "Share This" button, or interactive mini-programs that run on our online and mobile Services, may be included in our online and mobile Services. These features may gather your IP address, photograph, which page of our online or mobile Services you are visiting, and may establish a cookie to enable the feature to function properly. Social media tools and widgets are hosted either by a third party or directly on our online Services. The Privacy Policy of the firm that provides these services and widgets governs your interactions with them.
You are responsible for keeping the information you submit to us, such as your contact information supplied during account registration, up to date. If your Protected Information changes, or if you no longer want our Services, you can alter it on our member information page or contact us using the email address listed on our website or Mobile Application. We shall make reasonable attempts to implement requested changes in our currently operating databases as soon as reasonably possible. You can also cancel or change the messages you have chosen to receive from the Services by following the instructions in an e-mail or by going into your user account and adjusting your communication choices.
If, after modifying or changing the information previously provided to Us, we find it difficult to grant you access to our Services due to inadequacy/inaccuracy of the information, we may, in our sole discretion, terminate your access to the Services by sending you a written notice to that effect to your registered email id.
If you want to terminate your account or request that we no longer use your information to provide you with services, please contact us at the email address listed on your bill. We will keep your Protected Information and Usage Information (including geo location) for as long as your account with the Services is active and as long as necessary to provide you with services. Even after your account is closed, we will retain your Protected Information and Usage Information (including geo-location and transaction history) as necessary to comply with our legal and regulatory obligations, resolve disputes, complete any activities related to account cancellation, investigate or prevent fraud and other inappropriate activity, enforce our agreements, and for other business reasons. After a period of time, your data may be anonymized and aggregated, and we may retain it for as long as necessary to operate our Services successfully, but we will only use the anonymized data for analytic reasons.
We securely keep the Protected Information and Usage Information we gather in our systems, and we protect your information with conventional, industry-wide, commercially reasonable security procedures such as encryption, firewalls, and SSL (Secure Socket Layers). However, no security system is impenetrable, no matter how effective encryption technology is. We cannot guarantee the security of our databases, nor can we guarantee that information you provide will not be intercepted while being conveyed to us via the Internet or wireless transmission; any information you communicate to the Company is done at your own risk. We advise you not to reveal your password to anyone.
Customer Support Executive, who may be reached at therealludo.live@gmail.com, is now appointed as the grievance officer for the purposes of the rules developed under the Information Technology Act, 2000. You may address any concerns you have about this Privacy Policy or the use of your Protected Information or other data to him.
We may amend this Privacy Policy from time to time to reflect changes in our information practices. Any modifications will take effect soon once the new Privacy Policy is posted. If we make any major changes, we may tell you through email (sent to the e-mail address indicated in your account) or a notice on the Services prior to the change taking effect. We invite you to return to this page on a regular basis to get the most up-to-date information on our privacy standards.
If you have any more questions regarding Real Ludo or this Privacy Policy, or if you want to receive a previous version of this document, please contact us at therealludo.live@gmail.com at any time.